Unconditional Lifetime Warranty
With Rugged Suppressors’s strict quality control measures and use of premium materials, we like to offer an Unconditional Lifetime Warranty.
We know what its like to read pages of legal print hoping you’re good after an issue, just to be denied or not have the problem fixed for months. With our Unconditional Lifetime Warranty it’s just that, unconditional. No matter the problem or how it occurred, we will work with you to find a solution, and then we will fix it. That’s why it’s called an Unconditional Lifetime Warranty and that’s why there’s no small legal type needed.
We have serviced multiple suppressors with a vast difference in damage. Below are examples of suppressors that have been fixed under warranty and sent back out within 5 business days:
Wrong Caliber
This Obsidian45™ was shot on a rifle that it wasn't rated for. The baffles were destroyed and the main tube was deformed. The hot suppressor was then set on plastic which melted to the can.
Double Tap
This Radiant762™'s muzzle device was threaded onto the wrong thread pitch. After a double-tap, the first round shot the suppressor off and the second round hit the back end of the suppressor.
Ultra-Sonic Cleaner
An entire Obsidian45™ put into an ultrasonic cleaner. The stainless steel parts remained intact, but the aluminum tubing is completely degraded. We engrave our serial number on the receiver unlike most suppressor manufacturers but had we not, this would require a new tax stamp and form 4 process to fix.
Cleaning Solvent
Left in an abrasive cleaning solvent for days, the aluminum parts degraded and the melonite finish rusted on this Obsidian45™
House Fire
A devastating house fire blistered this Obsidian45™. We salvaged the serial portion and rebuilt the rest. When so much is lost, it is good to know that you don't have to wait for another tax stamp while rebuilding.
Having a problem with your Rugged Suppressors product? Fill out the Service Request. We like to keep average turn around time of a few days, so we’ll have you shooting again in no time.
Need to register your product? Visit our Product Registration page.
Have you had a positive experience with your Rugged product or our customer service team? Leave us a Google review by clicking this link.
Check out our selection of Rifle Suppressors and Pistol Suppressors! Learn about what makes us different here Why Rugged Suppressors!