Unconditional Lifetime Warranty
With Rugged Suppressors’s strict quality control measures and use of premium materials, we can offer an Unconditional Lifetime Warranty.
We know what its like to read pages of legal print hoping you’re good after an issue, just to be denied or not have the problem fixed for months. With our Unconditional Lifetime Warranty it’s just that, unconditional. No matter the problem or how it occurred, we will work with you to find a solution, and then fix it. That’s why it’s called an Unconditional Lifetime Warranty and that’s why there’s no small legal type needed.
Below are some examples of warranty suppressors we’ve serviced and had sent back out within an average of 2 business days:
Wrong Caliber
This Obsidian45™ was shot on a rifle that it wasn't rated for. The baffles were destroyed and the main tube was deformed. The hot suppressor was then set on plastic which melted to the can.
Double Tap
This Radiant762™'s muzzle device was threaded onto the wrong thread pitch. When the customer performed a double-tap, the first round shot the suppressor off and the second round hit the back end of the suppressor.
Ultra-Sonic Cleaner
This entire Obsidian45™ was put into an ultrasonic cleaner. The stainless steel parts remained intact, but the aluminum tubing was completely degraded. If we engraved our serial number on the aluminum tubing as most other manufacturers do, this would have required a new tax stamp and form 4 process to fix.
Cleaning Solvent
This Obsidian45™ was left in an abrasive cleaning solvent for days. This caused the aluminum parts to degrade and rust the Melonite finish on the Fixed Mount.
House Fire
Tragically, a customer had a devastating house fire that blistered his Obsidian45™. We were able to rebuild it to salvage the serialized portion, and rebuild the rest. When so much is lost, it is good to know that you don't have to wait for another tax stamp while rebuilding.
Having a problem with your Rugged Suppressors product? Please fill out the Service Request. Our average turn around time is a few days, so we’ll have you shooting again in no time.
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Check out our selection of Rifle Suppressors and Pistol Suppressors! Learn about what makes us different here Why Rugged Suppressors!